Questions about Korean skincare or your order? Send us a message and we’ll respond within 24 business hours (Mon–Fri).
Email: support@shopkstyle.com Hours: Monday–Friday, 9 AM – 6 PM EST Tip: For order questions, include your order number.
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Frequently Asked Questions
Are K-Style Products Safe for All Skin Types?
Most K-Beauty brands are formulated with gentle, dermatologist-tested ingredients suitable for sensitive skin. However, we always recommend reviewing product ingredients and conducting a patch test before full application.
How long does shipping take?
Our handling time is typically 3-5 business days, followed by: - Standard Shipping: 7-14 business days - Express Shipping: 3-5 business days Delivery time may vary slightly by country and customs clearance. Tracking information is provided once your order has been shipped.
Can I return or get a refund?
Yes. We have a 7-day return policy for eligible items. Products must be unused, unopened, and in original packaging. To request a return, contact contact@shopkstyle.com with your order number and reason for return. See our Return & Refund Policy for complete details.